01
Complex enterprise or government processes
Organizations that need to understand how work moves across multiple roles, stages and authorities.
UX research and business analysis
STK combines user research with business analysis to establish an evidence-based problem definition before design begins. Stakeholder workshops, current-process mapping, regulation review and requirement definition reveal how work actually moves, where assumptions create risk, and what the future product must support across roles, approvals and exceptions.
Riyadh, Saudi Arabia
Who this service is for
02
Products shaped by assumptions
Teams that lack an agreed problem definition or sufficiently clear business requirements.
03
Regulation-heavy workflows
Products whose requirements must reflect policies, regulations, governance or formal approval rules.
Typical deliverables
- Stakeholder workshop findings
- Current-process maps
- System and regulation review
- Business and user requirements
- Agreed written problem definition
How the work moves
Phase 01
Discovery
Workshops, process mapping, system review and a written problem definition agreed with the client.
Phase 02
Architecture
Stage models, roles, approval authorities, data structure and the navigation spine of the product.
Phase 03
Design
Interface design across states and roles, bilingual layouts, and a component set ready for build.
Phase 04
Delivery
Backlog and acceptance criteria, build support, UAT structure, training material and handover.
Relevant product work
Questions about this service
Why does STK combine UX research with business analysis?
The combination connects user needs with the process, regulations, roles and requirements the product must support, reducing the risk of designing around assumptions.
What does the discovery work examine?
It can examine stakeholder needs, current processes, existing systems, relevant regulations, workarounds and the requirements that should guide the future product.
Is this service suitable for government and regulated products?
Yes. The work can include regulation review, government-process analysis, approval authorities and requirement definition before interface design begins.